Press Release | 8th April 2014
Altibox has been working on perfecting their Quality of Experience with Witbe’s solutions since 2011. The partnership began when Witbe won the bid for Test and Validation of services through the operator’s Set-Top Boxes. Appreciating the efficiency of the solution, its ease of use and implementation, Altibox decided to extend the scope of their automated tests to their OTT video services on iOS and Android mobile devices and on their new on-Line Video Platform “TV Overalt”.
“Mobiles devices have grown to become an integral part in our customer’s lifestyle to view the contents we provide. It became manifest, we needed to apply very strict quality standards to these new video services just as we do for IPTV” Says Jarle Johnsen Head of IPTV of Altibox. “We were highly satisfied with Witbe’s products and professional services so far, that’s why we chose to extend the functional scope of their solution when we decided to transpose the test automation processes to our multiscreen applications with the OTT challenges.”
The selected solution, composed of multiple post-device End-to-End Monitoring Witbe Robots, entitles to emulate real-life actions of video/OTT on Smartphones, tablets and PC. Witbe’s Robots are able to perform complex test scenarios; on cross-device converging services among others, and reiterate them systematically and repeatedly on delimited time frames. It becomes possible to identify malfunctions, their root-causes and to delimit liabilities (inter-domain responsibilities) to proactively solve issues. Tests results are rendered, in real-time, via Witbe’s Experience Center platform, in intuitive and easy-to-read dashboards.
Thanks to Witbe’s test and validation solution, Altibox resources will be able to be used at best: The validation process is fully automated, free-flowing and quick. Engineers will gain efficiency on test execution but also on reporting, they can focus their attention on quality improvement instead of finding ways to reproduce malfunctions and to test services in real-life conditions 24/7.
Since 2000, Witbe offers an award winning approach to ensure the Quality of Experience actually being delivered to the end-users of any interactive service (telephony, video, Web, etc), on any device (PC, smartphone, set-top box, etc), and over any type of network (fixed, mobile, OTT, etc). Leading innovations in the QoE industry, Witbe boasts over 200 clients worldwide. National telecoms operators, cable operators, broadcasters, video content providers, set-top boxes manufacturers and iOS/Android apps developers, all rely on Witbe’s measurements. Witbe has offices in Paris, New York, Montreal, and Singapore.
Altibox AS is a company within the Lyse group. Altibox AS is providing a full line of telecom products and services under the common brand Altibox. Altibox AS is providing FTTH broadband multi-play services to residential and business customers. The services are distributed at present through 37 Altibox partners in Norway and 6 partners in Denmark. The number of active FTTH customers (households) today is approximately 340.000, targeting 500.000 in 2016 . The platform, built by Altibox, is based on a fibre-optic broadband network supporting video, voice and data, and gives the possibility for full interaction from the customer’s point of view. Each customer is deployed with a fibre-based 100 Mbps Ethernet connection, and information is carried on an IP-structure. Altibox has made large investments in developing infrastructure solutions and business concepts for multi-play services. Our regional partners (such as NTE AS, Lyse AS, Viken Fibernett AS, etc) are responsible for customer support services, customer billing, sales and marketing, network planning, installation, building and maintenance of the regional network.