Press Release | November 28th 2018
Since its origin, Witbe relies on a non-intrusive technology, based on Robots measuring the quality truly delivered. The Witbe Robots are placed at the edge of distribution, and connected to test devices, the same ones as those used by real users. The Robots measure the Quality of Experience actually delivered to the end-users by providing KPIs on the availability, performance and integrity of the service. For its first QoE Snapshot, Witbe is publishing a look at the quality of OTT video mobile app in the United Kingdom. The OTT video apps selected were BBC iPlayer, BT Sport and Sky Go. The KPIs measured and verified were App Launch Time (ranging from 3.2s to 5.8s), Login Time (ranging from 1.2s to 5.8s), Video Initial Buffering Time (ranging from 2.8s to 5.2s), and the video quality (ranging from 3.7 to 4.5, on a scale from 1 to 5), measured by Witbe VQ-MOS – Witbe proprietary video quality algorithm. Among other findings, this QoE Snapshot reveals that all three apps have quite an overall satisfactory experience, some operators prioritizing faster video loading times, while others preferring to focus on the video quality. The full results are available on Witbe blog.
Marie-Véronique Lacaze, Co-Founder, President & Chief Executive Officer of Witbe comments: “We are happy to launch our QoE Snapshots. This comes eighteen years after our initiative in France which led to the creation of the first observatory for the quality of Internet services. By opening its technology, expertise and analytical skills to the market – and with its own means, Witbe aims to help users better understand how digital services work and the efforts and essential arbitrations done by the different actors. This is only the beginning and new QoE Snapshots will be published shortly and on a regular basis. Upcoming QoE Snapshots will focus on the quality of live videos on OTT Set-Top-Boxes, such as the Apple TV, the availability of e-commerce websites, and the quality of videos watched on mobile networks.”
Leading innovation in the Quality of Experience (QoE) industry, Witbe offers an award-winning approach to monitor the Quality of Experience actually being delivered to the end-users of any interactive service, on any device, and over any type of network. Combining hardware and software, Witbe’s state-of-the-art technologies have already been adopted by over 300 clients in 45 countries. Telecom operators, broadcasters, application developers: all rely on Witbe to improve the experience they offer to their customers. Founded in 2000, Witbe has offices in Paris, New York, Denver, Montreal, London, and Singapore.
Witbe is a company listed on Euronext Growth (ALWIT.PA).