Internet & Cloud Monitoring

Objective Indicators of Internet User Experience

Our methodology provides objective measures of actual service delivered to users in most regions of the world. Our framework covers all 3 bases of Quality of Experience (QoE):
  • Availability
  • User Response Time for critical transactions
  • Conformity (correct and appropriate response) of application content

Comprehensive monitoring of your Internet and cloud-based Services

  • Access to your home page and navigation within your website
  • Authentication for private accounts and transactions
  • Shopping Cart Actions and product purchases
  • Viewing audio/video content

Our Dashboards Provide Information You Need for Decisive Action

Our system adapts reports to your needs:
  • Monitoring, benchmarking, external reporting...
  • By web portal, sms, smartphone or PC widget, e-mail, snmp Trap , ...
  • End-to-end SLAs and service level analysis throughout the service chain
  • Real time or delayed
  • QoE/Audience Correlation

QoE Referential
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Security at Each Stage of your Service Process

Our Internet Robots duplicate user scenarios at each stage of the application management life cycle to help you:
  • Benchmark for technical solutions and application version updates before implementation: service providers, CDN (Content Delivery Network), platforms, applications
  • Evaluate sustainable service levels and associated upstream risks
  • Inspect service levels after deployment
  • Identify contention nodes at the network level, front office, back office and third-party levels
You get the factual data you need for stress-free change management and optimal allocation of resources.

Measure your Competitive Advantage

Instantly activate tests on competitor websites. Identify quality improvement criteria to:

  • Improve your customer satisfaction
  • Increase your market share

feedback
Generali

Witbe emerged as the best solution in internet service performance management on many levels: their technical expertise, the flexibility of their solution, the high quality of their reports and assistance provided as well as the overall cost of their solution.

A Modular and Comprehensive QoE Monitoring Solution

The Witbe solution includes:

QoE robots over internet, mobile network or within your infrastructure to:

  • Analyze down time: error messages, time-outs
  • Measure End-to-End Turn Around Time for transactions, step by step
  • Analyze Response Time: over the network, DNS and applications up to web page content delivery
  • Verify the conformity of uploaded content (correct and relevant to request)

Witbe Central System On Demand or Experience Center for:

  • Real Time Alerts
  • Reports adapted to your varying needs
  • Integration of business data
  • Centralized Management

Take Control of your Customer satisfaction

Your management teams are given real-time operations data that provide:
  • Proactivity with early detection of service deterioration signs
  • Help with troubleshooting end-to-end
  • Follow-up on end-to-end SLAs
  • Reports to Business Units and Customers

Highlights
  • With Witbe On Demand, activate your internet monitoring in just a few minutes.
  • Witbe measures customer experience in over 30 countries.
  • Our consultants help you control your internet performance.
  • Witbe backs you up with 24 hour alert management.