Witbe solutions cover the vast majority of IP-based residential and professional uses. The purpose of Witbe Solutions is clear: to help you deliver the level of service your customers expect, at the lowest cost.
Multiplay Services and NGN: customer loyalty and revenue growth
The convergence of networks and services helps generate new applications: video, voice and data.In order to guarantee quality service, Witbe interacts with:
- Service Providers: supervision and verification of Triple Play Services, 3 Screens, Mobile and Enterprise Private Networks
- Equipment Suppliers and Integrators: verifications of user terminals (STB, home gateway), equipment and service platforms
- Regulating Authorities: compliance and publication of service levels delivered to end users
Information Systems: Serving up Performance to Internal and External Clients
Information Systems is at the core of your company productivity. It has to deliver efficient services to clients: both internal and external. To accomplish this, Witbe works with:- IS/IT departments: development, delivery and support
- Business Units
- Technical Partners of your company: Enterprise Network Operators, Outsourcers, Service Companies
CRM (Customer Relationship Managment) Interfaces: a Multi-Channel Perspective
Multiple, integrated interfaces: interactive voice servers, call centers, SMS, e-mail, web. Each of these services project your company image.Witbe works with:
- Customer Relationship Managers
- Technical Partners of your company: Integrators, Solution Providers (CTI, …), Telecom Operators
- Outsourcers for call centers
Internet Services: the Demand for Maximum Availability
Internet is now a core service used both at home and work: media, corporate or merchant websites, community services, SaaS providers, and Cloud Services, … Every interruption or deterioration instantly affects your reputation and your revenues.Witbe Solutions works with:
- Websites for media and organisations
- Pure Players: merchants, publishers, SaaS providers, ...
- Technical Partners of your company: Operators, Outsourcers, Service Providers, Web Agencies