Outsourced supervision
Outsourced Supervision of your Critical Services
The Witbe team is on the job 24/7 to insure continuous supervision of your critical internet services. You gain in security, productivity, and economy of costly resources.
24-hour Availability for your Strategic Services
An interruption of your service at night or over the weekend can generate costs and lead to catastrophic amounts of lost revenue … To prevent this, Witbe supervises your most critical internet services 24 / 7, whenever your team is unavailable. You benefit from:
- Guaranteed availability of your services
- Efficiency and economy of supervision compared to in-house service teams
- Immediate Response, to minimize the impact of incidents at the first sign of deterioration
Our Reaction Leaves Nothing to Chance
Witbe relies on QoE monitoring systems in place: the slightest malfunction or deterioration triggers an alert to Witbe 24-hour Service. Our team:
- classifies the alert
- performs pre-analysis
- Notifies your team on call or designated service outsourcer according to mutually determined escalation procedures
Corrective action is then taken by your team or your outsourced service.