A Systematic Approach to Applications Quality of Experience
Data QoE Robots are used both for Testing and Monitoring of Internet and Intranet services and applications. Those reference users are connected and behaving like real users. They evaluate the service delivered according to what they see on-screen.
Our robots are deployed at strategic points for your business: headquarters, point-of-sale, branch offices, mobile networks, internet, …
- They continuously execute business scenarios on your critical applications
- They control your applications portfolio and IP infrastructure performance
- They provide factual, calibrated KPIs and KQIs on end-to-end availability and user response times
A Uniform QoE Baseline for your Internet and Intranet Services
- For every IP application: ERP, messaging systems, business applications, websites, E-payments, etc.
- Usability at every stage of the development lifecycle
- Easy to understand and use for your technical team, businesses and customers
Relevant Indicators for Comprehensive Tracking and Analysis
While executing each scenario, the robot transmits QoE indicators:
- About the overall path
- For each stage, functional and/or technical
- Integrated system (HW+SW), carrier grade and calibrated.
- Scenario in graphical mode or standard protocol mode
- Support for all types of client software: web, Citrix ®, java client, proprietary clients,
- Scenario in graphical mode or standard protocol mode
- Dependable replication of user-critical scenarios
- Simultaneous execution of multiple scenarios
- Deployment within both test and live environments
- Seamless integration in your business environment: security and systems management
- Centralized Administration and reporting on Witbe Experience Center
- Possible control through third-part systems using web services.
Mission: End-to-End User Experience Measurement of Intranet and Internet applications: availability, user response times on critical transactions
OS: Windows
Usage: Applications Performance Management, Testing and Monitoring, End-to-End Service Level Management
Method: control over client software in graphical mode : mouse click and keyboard stroke
Specific Capabilities:
- OCR, image recognition
- screen capture and network packet frame capture in case of errors
Variations:
- APM: sequential execution of scenarios
- APM Multi-3: Parallel execution of 3 scenarios over Windows applications
Test interfaces: Lan Gbps or mobile 2G-3G+
Robots Formats: rackable 1U (S3000) or mini robot (S1600) for installation in the user environment
Mission: End-to-End User Experience Measurement of Intranet and Internet IP services: availability and user response times
OS: Linux
Usage: IP services, infrastructures and Multi-play bundles service level management
Method: Measurement in standard protocol mode according to RFC's specifications
Specific Capabilities:
- can execute up to 100 transactions every 5 minutes
- supports user scenarios based on HTTP/HTTPS, POP3, IMAP4, SMTP, FTP, SOAP
- provides a powerful infrastructure QoE monitoring system on TCP and UDP based on Witbe’s Smartping®
- In depth DNS performance and configuration monitoring for IPv4 and IPv6 networks.
Variations: can execute up to 100 transactions every 5 minutes
- SLM: data services testing
- Dual Play SLM: data and voice services testing
- Robot Formats: rackable 1U (S3000) or mini robot (S1600) for installation in the user environment
Mission: Monitoring of availibility and performance of the authorization process, associated with bank e-transaction services (e-payments, credit cards) and private services (frequent customers)
OS: Linux
Supported services: IP or X25 e-payment services using the CBSA-TRD, CB2A, CB2A VAD protocols, Hypercom and more generally any protocol based on ISO-8583
Usage: Independant and integrated e-payment service management
Method : protocol measurement with transmission from bank or private debit/credit card payment terminals
Specific Capabilities: can also perform measurements on web services, networks etc.
Robot Formats: rackable 1U (S3000) or mini robot (S1600) for installation in the user environment
Test interfaces: Ethernet TCP/IP, RTC/PAD X25, X25, V42-PAD, e-RSB, mobile 2G-3G+
