Witbe Experience Center is a centralized system for managing Witbe QoE robots. Seamlessly integrated within your environment and your operations, Witbe Experience Center provides all the features and functions you expect from a supervision platform, with the advantages of simplicity and flexibility!
Centralized Management of Your Service Levels
- You supervise your services and applications using measurements taken by our QoE robots specializing in data, voice, video, mobile devices
- You manage your Witbe solution : robots, tests, features, profiles, user accounts
- You insure reporting to various users: support services, business units, customers, engineering / product development
- You interface the QoE monitoring activity with your environment: OSS/BSS, Business Intelligence
A Carrier Grade System
Witbe Experience Center takes the form of an integrated server. It includes a database and provides administration, reporting, alert and interface functions. Our high availability version provides back ups and/or redundancy.Flexible Operation and Professional Service
Witbe Experience Center is ordinarily installed in your environment and operated by your team. Witbe can also take over inherent system supervision tasks, to administer your system and/or insure all or part of daily operation.
Beyond QoE supervision to QoE-QoS Convergence
Witbe Experience Center interfaces with Witbe Unified Quality Center. Witbe Unified Quality Center provides QoS data collection and subsequent correlation of QoE – QoS measurements.highlights
- Continuous monitoring of the Quality of Experience delivered to users: availability, performance and service integrity.
- Uniform QoE monitoring of your services: internet applications, messaging systems, business applications, TV and interactive services, DNS, network, etc.
- Centralization of functions : administration, data collection, storage, correlation, alerts, diagnostics, multi-profile reporting, integration of BI (Business Intelligence) and OSS/BSS (Operations Support System/Business Support System), …
- Multi-channel and multi-profile Reporting: web portal, smartphone or PC widgets, sms, e-mail, …
- Centralized management of the entire Witbe QoE system.
- Rapid deployment: your solution is up and running in just a few days!
- Absolute Security: upholds the highest standards of security officers.
| Basic components | |
| High Availability hardware configuration |  |
| Data base and webserver | |
| QoE Monitoring Modules Available | |
| Web-based applications | |
| Messaging | |
| Applications under Windows (multi-client) | |
| Video : streaming, TV & interactive services via STB | |
| Voice, VoIP, ToIP, Interactive Voice Response | |
| e-payment | |
| Network: Layer3, DNS, ... | |
| Data presentation: web portal, smartphone, e-mail | |
| Analysis Portal (supervision, reporting, analysis) | |
| Engine to generate custom e-dashboards, supervision maps and Smartphone or PC widgets | |
| Reports by e-mail | |
| Alert System | |
| Custom parameters for thresholds and criteria | |
| Management of escalation procedures and scheduled maintenance | |
| By e-mail, SNMP trap, sms, pager | |
| Integration to Client Environment | |
| XML/Webservices - in/out | |
| MIB SNMP | |
| Administration | |
| Administration Interface (robots, tests, profiles, accounts) | |
