Intelligent supervision for fast and flawless decision-making
- Agregation of QoS and QoE data gathered by our robots and agents
- Adaptive correlation library based on self-training to recognize true relationships between QoE and QoS
- Smart management of QoS data polling for equipment and customer terminals in accordance with key events affecting QoE : accelerated diagnostics and network load optimization
- Real-time QoE-QoS Data Auto-correlation motor: providing only that information which is truly relevant and useful to your support and engineering departments
- Interfaces with your OSS/BSS
A Carrier Grade System
Witbe Unified Quality Center is an integrated server. It includes a database and the following features: administration, training, correlation, intelligent polling, reports and alert interface.The high availability version includes back up and/or redundancy systems.
Operational Flexibility and Professional Services
Witbe Unified Quality Center is normally installed within your own environment and managed by your team.Witbe can also take over essential supervision system tasks, providing outsourced management of your system to insure all or part of daily operation.
Beyond QoE-QoS Integration: Business Information
Witbe Unified Quality Center interfaces with all types of systems. We integrate selected business information with comprehensive quality data to give you a powerful decision aid tool that incorporates all aspects of your service!
Highlights
- End-to-end Supervision: practical and effective
- Fast diagnostics thanks to Witbe Intelligent Polling
- Advanced diagnostics all the way to customer end-terminals
- Self-adapting system learns and automatically evolves continuously
- Centralized operation: administration, data agregation, storage, correlation, alerts, diagnostics, multi-party reports, BI and OSS/BSS integration, …
- Multiple profile and multiple channel Reports: web portal, PC widget or Smartphone, SMS, e-mail, …
- Absolute Security: meets the toughest criteria of your security managers
| Base Components | |
| High Availability hardware configuration |  |
| Databse & webserver | |
| Intelligent Modules | |
| Dynamic Correlation Library | |
| QoE-QoS Real Time Correlation Engine | |
| Intelligent Polling | |
| Supported Data Sources | |
| QoE data - Witbe robots | |
| QoS data - Witbe QoS Data Collectors | |
| QoS data - Witbe Traffic analysers | |
| QoS data - Witbe End-User Agents | |
| QoS data - Third Party Systems | |
| Data Presentation : web portal, smartphone, email | |
| "Customer Support" Interface | |
| E-Dashboard and Supervision Map Generation Engine | |
| E-mail reports | |
| Alert Systems | |
| Custom parameters for thresholds and criteria | |
| Management of escalation procedures and scheduled maintenance | |
| By e-mail, SNMP trap, sms, pager | |
| Integration with Client Environment | |
| XML/Webservices - in/out | |
| Administration | |
| Administration Console | |
