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Witbe Launches Enhanced CDN Monitoring



New test appliance and support for MPEG-DASH introduced at IBC for CDN operators and Service Providers to deliver quality OTT video services


IBC, Amsterdam, September 12, 2013
– Witbe, the next generation Quality Monitoring company, is launching this week at IBC in Amsterdam version 2.0 of its OTT Robots. They are designed to provide comprehensive Content Delivery Network (CDN) infrastructure monitoring to CDN Operators and Service Providers offering Multiscreen and Over-the-Top (OTT) video services.

As the industry is rapidly making video content available to any screen over any network, Service Providers are increasingly relying on CDN operators to stream content using Adaptive Bitrate technologies (ABR). This introduces new challenges to measure and control the quality really delivered to end-users, and calls for a new generation of monitoring technologies.

Witbe’s OTT Robots are automated test appliances requesting content to the CDN as a customer would do when using any multiscreen application. They immediately identify manifest and chunk errors, detect loops in live streams, measure download speed, and highlight load balancing issues, for both on-net and off-net cache servers. They support Microsoft Smooth Streaming (MSS), Apple HTTP Live Streaming (HLS) and now, MPEG-DASH to provide comprehensive assessments of CDN performance and better identify inter domain responsibilities.

Witbe’s OTT Robots can be installed in a core network or within a CDN node. They can also be connected to any consumer broadband line, either fixed or mobile, to easily monitor third-party CDNs in a completely non-intrusive manner. Witbe’s OTT Robots are available in various form factors to suit any deployment constraints. At IBC2013, Witbe is introducing the new S200 hardware platform which brings the same feature set in a pocket-sized enclosure that also offers built-in Wi-Fi and 3G/4G radio interfaces to monitor CDN services from wireless networks.

Witbe’s OTT Robots are heavily used by a major incumbent telecom operator and a leading CDN operator. They are currently being deployed by one of the largest European satellite broadcaster to monitor its TV Everywhere service.

“With the new version of these OTT Robots, Witbe offers a unique solution for real-time alarming, SLA enforcement and routing optimization,” explains Jean-Michel Planche, Witbe’s President and co-founder. “As streaming technologies are evolving and delivery infrastructures are getting more complex, involving many third parties, Witbe’s OTT Robots are the key to proactively resolve issues, identify inter domain responsibilities and deliver the quality that service providers can charge for.”

Witbe’s OTT Robots are part of Witbe’s award winning Multiscreen Quality Manager solution. It also includes test automation technologies for Quality Assurance and real-time post-device quality monitoring as well as embedded software agents for Big Data analytics. Witbe’s Multiscreen Quality Manager helps control service availability, performance and integrity on smartphones, tablets, PCs, set-top boxes, game consoles and smart TVs.

Witbe is demoing its OTT/Multiscreen Quality Manager at IBC
from September 13 to 17 in Amsterdam, Hall 4, Booth C74

About Witbe

Witbe’s award winning solutions enhance monitoring by analyzing the Quality of Experience of any interactive service (telephony, video, broadband, Web…), delivered to any device (PC, tablet, smartphone, phone, set-top box, smart TV…), over any type of network (fixed, mobile, OTT…).Over 400 enterprises on 5 continents, including some of the largest service providers and corporations, rely on the Witbe solutions and services to reduce time to market, proactively identify service defaults and raise customer satisfaction. Witbe was founded in 2000 and has offices in New-York, Montreal, Paris, São Paulo and Singapore. For more information, please visit www.witbe.net.

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