Service disruption generates costs and leads to revenue loss. The Witbe team is on the job to ensure continuous monitoring of your critical applications whenever your team is not available. You gain security and productivity, while saving on costly resources.

• Guaranteed availability of your services
• Improved efficiency of your own monitoring teams
• Immediate response to minimize impact of incidents

Our reaction leaves nothing to chance. Witbe relies on the QoE monitoring solution you have deployed: The slightest malfunction or deterioration triggers an alert to the Witbe services team who will:

• Classifies the alert
• Performs pre-analysis
• Notifies you to determined escalation procedures

Corrective action is then taken by your team or your outsourced service.

You have deployed a Witbe monitoring solution. Witbe can help you operate it so you get stable and optimal results. This flexible service lets you concentrate on your business and your bottom line… while we take care of your monitoring solution!

Depending on your goals and available resources, Witbe can handle:

• Complete administration and operation of your monitoring solution
• Shared administration. Your team handles the basic operations. Witbe takes over the more intensive and time-consuming tasks.
• Administration of Central System and Robots. Ensuring your Witbe Robots and Management platforms always work properly.
• Implementation and Maintenance of Complex Scenarios. Witbe handles scenario scripting and changes as your services evolve and grow.