Witbe

Quality and user experience are central to both businesses and to the public. Witbe Research services are therefore a valuable tool to position your service in relation to competitors, choose technical supplier or to communicate internally, to customers or shareholders.

 

With its quality of service technology, Witbe undertakes research and benchmarks for numerous services:

Different areas of e-business: merchant sites, travel sites etc.

Selfcare service via Internet or voice server

Call centres and customer care helpines

Online services (ASP mode) destined for the general public or companies: webmails, sales management, CRM, community services, photo albums, blog platforms and so on.

Residential triple-play services (data VoIP-video)

Television services: via ADSL, satellite, TNT, cable, fibre or 3G mobile

Infrastructures and services providers: internet access, facilities management, telephone over IP services, VPN services etc.

 

The multi-sector experience of our Research Department means our clients can profit from rigourous and proven methodology, guaranteeing relevance and reliable research and benchmarks.

Witbe provides public, one-off or recurrent research and benchmarks relayed through its media partners. Among the most consulted research in France, you can find:

 

French Triple Play services benchmarks relayed in particular by the Benchmark Group (Journal du Net and l’internaute magazine) and SVM

Web hosts and data centres benchmark relayed by the Journal du Net

 

Do you want to enrich your content with quality of service benchmarks and so improve your audience? Our teams work with major players in the field to offer them partnerships most suited to them.

 

Witbe carries out confidential and rigourous customized research to meet the specific needs of companies and organization. This private research can be distributed internally or more widely in your market