Services Quality Management System
Critical applications quality management on both sides of the firewall

The Witbe system enables you to control the true quality delivered to users (QoE - Quality of Experience.) It provides a uniform and integrated overview of internal and external, fixed and mobile services, whether they are industry-specific applications, web sites, message systems, call centres, VoIP-ToIP or video. It meets operational needs as well as being an aid to strategic planning.

IT performance management – End to end supervision – Quality of experience – QoE – QoS – Alerting – Quality follow up

 

A complete system based on three interdependent elements:

Monitoring Robots

Witbe’s robots represent internal and external users, and reproduce the actions of a user interacting with your applications. The robots continuously evaluate the quality delivered following three essential criteria: availability of service, level of performance and integrity of performance.
Witbe offers a complete range of robots which work according to the nature of the applications and the services to be monitored.

 

 

Witbe Engine

Witbe Engine is a true IT performance information system which performs a suite of essential functions: centralized administration of robots and tests, analysis, storage and correlation of collected data, alerting and integration with existing systems (XMP and SNMP).

 

Witbe Portal

Witbe Portal is associated with Witbe Engine and automatically produces reports adapted to different needs: real-time supervision, analysis of performance and incidents and service level reporting.
A modular system which adapts to your organization and the structure of your budgets

The modularity of the Witbe architecture in lodged service mode (Saas – Software as a service – Witbe on Demand) or dedicated mode (Witbe Corporate) means your company can profit from a solution adapted to and allowed to develop progressively with your needs.


 
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