External Administration

Beyond our editor services...

Wtbe can take on the maintenance of infrastructures, so as to relieve customers of exploitation and administration tasks and allow them to concentrate on improving the quality of their services.

Externalisation - Operational condition maintenance - Third party application maintenance

 

Concentrate on your Witbe results

 

To allow you to get on with using the data you receive from Witbe and not to worry about the administration of your solution, Witbe has a range of flexible services which can be adapted to your needs:
Total externalization of administration and operational maintenance
Shared administration: your teams take on the most simple tasks and Witbe will carry out the operations requiring the biggest amount of work, such as initial training.

These services are available with the Witbe on Demand monitoring services as well as the dedicated platform, Witbe Corporate.

For those clients who wish to take on the entire management of the solution, we can provide complete training as well as level 1 and 2 support services.

 

 
Set up and maintenance of complex scenarios

For management of complex industry-specific scenarios, Witbe provides scenario recorders and advanced training modules.

However, creating these scenarios, testing them and developing them as your applications develop can take up a lot of time.

This is why we offer to take on these aspects so that you can concentrate on simple administration – creating user accounts or measures in 3 clicks on a web interface, for instance – and on analyzing these results.
 
Administration of robots and central system

Depending on the nature of your project, you can have robots dedicated to your project, and deployed in your network, with Witbe Corporate – a system of dedicated solutions.

As with all elements of your information system, these components require administration. Witbe can take charge of all or part of administrative tasks, in coordination with your teams, such as ensuring it functions well or that patches are developed and applied.

 


 
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