CRM, ERP, EPM, BI, etc. Your applications are more sophisticated than ever. You have to deal with numerous internal and external suppliers. Controlling the quality delivered to users is increasingly complex and costly.
Each piece of the puzzle has its own monitoring environment but none can provide visibility on the quality of the overall service. Witbe’s Smart Application View gives you an accurate view of the only tangible reality: The end-user experience and its impact on employee productivity, customer satisfaction and revenues.
Witbe’s Smart Application View is the ideal solution to automate tests before production, benchmark different technical options, control SLAs and monitor production platforms in real-time on any Windows, iOS and Android app.
It offers specific dashboards for support engineers, developers, IT managers, CIO and business owners so you can align IT performance with business goals and identify the links between your applications’ performance and your business performance.
Witbe’s Smart Application View is the monitoring solution your IT governance needs.
- Monitors any application emulating real end-user actions on real terminals
- Tests applications using Windows, iOS and Android app
- Measures applications availability, response time for each transactions and content conformity
- Early detection of service deterioration trends
- Alerts by e-mail, SNMP trap, SMS, pager
- QoE-QoS correlation for advanced troubleshooting
- Custom dashboards adapted to the needs of engineering, IT management and business owners
- Provides factual measurements that are consistent over time, devices and geographies for reporting KPIs to business units and customers
- Integration of business data to highlight the link between application performance and business performance
- Integration with OSS/BSS and IT management environment (SNMP, XML)