Witbe Technologies for OTT Video Services Monitoring

Control the Quality actually delivered to your End-Users in Unmanaged Infrastructures

Over-The-Top (OTT) technology, as any unmanaged network, comes at a specific price: multiplication of third-party networks, fragmented technologies, crumbled roles and responsibilities.

In this situation, the difficulty to measure objectively the actual Quality delivered to End-Users with relevant KPIs or to really understand what impacts the Quality (rebuffering, content loop, black or frozen screens, etc) have become major challenges for service and content providers. They need access to proactive informed knowledge to make sound Quality improvement investments.

This new delivery context requires a new approach to control the Quality being actually delivered.

QoE-focused OTT Monitoring. At a glance.

Witbe Technologies are genuinely User-Centric. This means that the Witbe OTT Engine does not only look at OTT Monitoring from a QoS point of view: it aims at letting you know exactly what your Users experience. With Witbe OTT Monitoring, benefit from the detection of streams unavailability, rebuffering risks, loop detections, black or frozen screen detections, at all the critical nodes of your delivery chain: post-origin, post-CDN and post-device.

Combine the OTT Engine with the Video Engine and assess in real-time the Quality delivered to End-Users, using Witbe MOS Algorithm (Mean Opinion Score focused on video artifacts detection, such as Blockiness, Blurriness and Jerkiness)

Witbe Smartping: the unique technology to map the impossible & locate bottlenecks

Map the impossible, locate bottlenecks.

Combine the OTT Engine with Witbe Smartping© Algorithm and locate the bottlenecks in your delivery chain (CDN, etc). This gives you the power to enforce your Service Level Agreements with third parties and improve  the efficiency of your delivery infrastructure. This patented technology allows you to visualize the network routes taken for service delivery, to locate the critical nodes in your infrastructure, and to analyze their impact on the quality of the service delivered.

And thanks to the Witbe Portal, all this power comes in a unified and centralized Central System, fully responsive and mobile-ready.

Real-time alerting made relevant: all your delivery chain on one screen.

Witbe’s latest product, “Earth”, enables you to oversee the status and performance of all the critical nodes of your delivery chain, including CDNs. You are now alerted on the performance and availability of your OTT delivery chain around the world, from a top point-of-view, in real time and on one screen.

Receive Witbe Tests events in real-time, including their result, origin and destination ; Visualize both the physical world (including the Witbe Robots) and the OTT architecture set up ; Monitor your Sample Devices’ global status, along their locations and their workloads to detect service downtime instantly ; Analyze the past and discover patterns using Earth’s Timeline, including OTT, Smartping© and Post-Device tests.

Technical Specifications

Post-Origin and Post-Access OTT AlgorithmPost-Device Algorithm
RobotWitbe OTT RobotWitbe Post-Device Robot
WherePost-Origin and Post-AccessDirectly on an End-User device
Key features> Detection of rebuffering risks, content loops, black screens and frozen screens
> Monitoring of the availability of all manifests, encryption keys and chunks after the origin server
> Verification of the conformity of the manifest file
> Measurement of:
> DNS lookup time
> TCP connect time
> Time to receive the first packet
> Chunk size, audio & video bitrates and download time at the origin server
> Packet loss ratio
> Control of the IP address
> Active Robot
> Non-intrusive (acts like a subscriber)
> Accesses the TV services exactly like an End-User would
> Independent of the transmission technology, codecs, DRMs, scrambling, as any real End-Users’ application
> Performs End-User scenarios, interacting with TV Online or VOD services
> Monitor in real-time the availability of the video content (no black screen, frozen pictures, error screens, ...) and the performance of the video (blockiness, blurriness, jerkiness and rebufferings) and audio (bandwidth, saturation, silence and loudness) streams, using Witbe’s Audio/Video MOS analysis
Technical InnovationsCompatible with HDS, HLS, MSS in clear and scrambled modeFully agnostic to the Service, the Device or the Network
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