
Testandtroubleshootonrealdevicesoverrealnetworks,fromanywhereintheworld,noneedforon-sitestaff, notruck-roll
From plug-in to remote testing
- Step 1
Connect your Witbox to any real device that plays video
- Step 2
Open the REC, your Virtual NOC to access all your streams
- Step 3
Start controlling and testing test devices remotely
Key features

Access all your testing devices in one place
Manage all your connected devices from a single, centralized REC Mosaic.
Your streams can be organized into different views by:
- cluster
- device type
- robot type
- location
- service
Create clusters by location, project, scenario, or more either permanent for ongoing use, or on-the-fly for immediate temporary needs.

Take control of your devices remotely
Operate your devices exactly as your viewers would:
- Use the actual remote (including support for long presses)
- Type out a channel name without having to remember its number
- Send sequences of remote codes with the macros
- Type out the content you are looking for and access it faster with Smart Search
- Say what you need via voice control

Control multiple devices at once with cluster control
- Unified Remote Commands
Send the same control codes to all STBs in your cluster at once
- Synchronized Channel Tuning
Tune every device to the same channel, even if each has a different channel number - Seamless Integration
Works with both predefined clusters and temporary ones on-the-fly

Advanced testing features
The REC offers powerful capabilities to give you full control and visibility over your devices.
- Sound check: Verify audio playback in real time and detect any audio issues instantly.
- Real-time stream playback: View live video streams directly as they play on your test device, providing a true end-user perspective.
- Picture-in-Picture mode: Keep an eye on your stream while working on something else.
- Keyboard shortcuts: Speed up your workflows with intuitive shortcuts, allowing you to navigate, control, and operate devices more efficiently during tests.
- Keep Alive: Maintains the connectivity and readiness of all your devices through routine checks to make sure they are always available when you need them.
Collaborative Testing for Instant Issue Resolution

Team collaboration
The “Request Control” feature makes it easy to collaborate and share devices across your team.
When a device is in use, you can instantly request control from a teammate within the REC without having to message via another platform.
This ensures smooth transitions, maximizes device usage, and keeps your testing workflows efficient and flexible, no matter where your team members are located.

Stop arguing, start solving! Click, record, and share evidence of what you see
Use the record function to capture exactly what the end-user sees and share it with teams or partners, cutting down on debate and accelerating issue resolution.
Key advantages
-
Scale Device Management
Monitor hundreds of devices simultaneously in the REC Mosaic
-
Cut Costs and Save Time
No need to ship devices, or send on-site staff
-
Get true visibility
Test video services under real-world conditions, just as viewers experience them in real-time
Ready to take control of your test devices from anywhere?
Frequently asked questions
-
Do I need technical expertise to use Witbe’s Remote Eye Controller?
Not at all. The REC’s web interface is intuitive and requires no coding or SDKs.
-
Can multiple users access a device at the same time?
Yes. While only one user can control a device at a time, others can view the live feed simultaneously. The “Request Control” feature allows team members to hand over control smoothly without interrupting testing.
-
What about mobile automation?
Witbe enables full mobile app automation on real smartphones and tablets. You can remotely control and test iOS and Android devices, run automated scenarios, and analyze KPIs in Smartgate, just as with other devices.
-
Can I control multiple devices at once?
Yes. The REC Mosaic allows you to view and operate multiple devices simultaneously.
-
Where can I deploy my Witbox?
You can deploy Witbox on-premises, in Witbe datacenters, or use a hybrid setup for global coverage.
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Can I reboot my device remotely?
Yes. With the Remote Eye Controller (REC), you can reboot any connected device remotely: whether it’s a Smart TV, set-top box, or mobile device. You can also configure the time length of the custom pause before rebooting Streaming Media Boxes, ensuring a more effective reset.