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See exactly how we test and monitor video services on real devices
Functions performance monitoring
Ensure every feature works exactly as intended.
How it works in 3 steps
Validate every user journey from start to finish
Video services don’t fail just on video quality, they fail when a user can’t log in, search, or play what they want.
Witbe automates complete workflows to test all functions of your video service on real devices in the field, for early builds or production versions!
Receive service alerts for the major service functions:
- Live
- EPGRecording (Cloud/Local)
- Replay TV
- VoD
- Self-care
- Third-party apps (Netflix, Disney+, etc.)
This ensures that every step of the experience works exactly as intended on the same devices your subscribers use.
Multi-device, multi-platform testing
Every device, OS, and update behaves differently and can fail differently.
Witbe ensures you catch those differences early.
- Test on Smart TVs, set-top boxes, mobile devices, and browsers.
- Detect issues specific to certain firmware or app versions.
- Compare functional performance across brands, models, or regions.
Deliver consistent performance and get fewer surprises at launch.
Adaptive automation powered by agentic AI
Traditional scripts break when an interface changes or a pop-up appears Witbe automation doesn’t.
- Goal-based scenarios adapt automatically to interface changes or pop-ups.
- Scale functional checks across dozens of devices without constant maintenance.
- Combine function validation with QoE analysis for complete visibility.
Discover reliable functional automation that evolves with your apps.
Actionable insights and reporting
Many issues occur before the viewer even presses play.
Witbe’s Smartgate platform collects every test result and presents them in clear dashboards showing KPIs like task completion rate, feature response time, and reliability over time.
Each failed step is backed by a synchronized video recording of the device’s screen, so your teams can see exactly what went wrong and reproduce the issue instantly.
This eliminates guesswork, speeds up root cause analysis, and improves cross-team collaboration.
Key advantages
Validate end-to-end workflows
Automate full customer journeys, from launch to playback on Smart TVs, STBs, mobiles, and browsers worldwide.
Catch silent failures early
Detect login errors, broken search results, or playback issues that backend logs often miss.
Measure, compare, improve
Track performance KPIs in Smartgate to identify trends, bottlenecks, and slowdowns.
Frequently asked questions
What types of functions can I automate?
Any user action on a video service can be automated, including login, search, browsing menus, playback, trick-play (fast-forward or rewind), subtitle toggles, audio switches, DVR controls, ad playback, purchases, and third-party authentication.
How do you test streaming app functions?
Witbe automates complete user journeys on real consumer devices such as smart TVs, set-top boxes, mobile phones, and browsers. Each action is executed as a viewer would while measuring response time, success rate, and reliability.
How are performance metrics measured?
Each test records execution time, success or failure, and functional impact. Results appear instantly in Smartgate, Witbe’s observability platform, where you can visualize KPIs, trends, and logs for every device.
How is this different from video quality monitoring?
Video quality checks confirm that a stream looks good once it is playing. Functional testing ensures that users can actually reach the stream by validating every interaction before playback, from app launch to content selection.
Can I test third-party apps or integrations automatically?
Yes. Witbe tests OTT apps such as Netflix, Disney+, or Amazon Prime Video, as well as external authentication and payment providers, all on real devices and networks, with or without credentials.
Will it detect temporary slowdowns or regional issues?
Yes. By deploying Witbox across multiple geographies and ISPs, Witbe detects transient slowdowns and localized failures to help isolate the root cause.
Do I need to write scripts?
No. With agentic AI, you can describe your goal in natural language, and the system automatically builds adaptive, goal-based scenarios for you.
Can I combine functional and QoE testing?
Yes. Witbe can run functional and QoE checks in the same scenario, validating that every feature works and that playback quality meets expectations.
How does this integrate with my operations workflow?
Through manual testing and automation, your teams can monitor devices live, receive alarms in real time, record proof, and share synchronized video evidence with engineering or service providers.