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See exactly how we test and monitor video services on real devices
AI-powered video service monitoring
Catch issues before your viewers do.
How it works in 3 steps
Real device monitoring and multiplatform coverage
See what your viewers see.
- Test directly on real consumer devices: smartphones, tablets, smart TVs, set-top boxes, and gaming consoles.
- Replicate the exact experience of your end users for accurate Quality of Experience (QoE) measurement.
- Monitor and compare performance across all networks, operating systems, and platforms.
REC mosaic view
One dashboard for all devices.
- Access and control all your test devices remotely from a single web app.
- Monitor video services in real time on real devices and networks.
- Record video sessions to collaborate with teams and resolve issues faster.
- Validate errors immediately and confirm results across teams.
Real-time alerts with Smartgate
Stay ahead of every issue.
- Receive immediate alerts whenever service quality dips or is interrupted.
- Alerts can be delivered by email, Slack, iOS push notification, or HTTP POST.
- Each alert includes video traces and logs to identify the root cause quickly.
- Multi-level analytics: KPIs, dashboards, session logs, and drilldowns help you react instantly and improve proactively.
AI-assisted test creation
Testing with guided automation
- Use Agentic SDK to build workflows quickly
- Define intent and let AI assist with navigation and recovery
- Create and adapt monitoring scenarios in minutes
- Accelerate scripting and reduce maintenance across releases
- Free your teams to focus on analysis, optimization, and innovation
Key advantages
Resolve issues before viewers complain
Immediate alerts with video proof help teams act fast and cut incidence response drastically.
Monitor video service everywhere from one platform
Deploy locally or globally and ensure consistent quality across markets.
Guarantee true Quality of Experience
Frame-accurate testing on real devices reveals what backend logs miss.
Explore our Video service monitoring
Live TV monitoring
24/7 real-time tuning, content availability, and stream quality across live TV lineups.
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VoD asset checking
Automatically verify availability and playback of all your VoD assets.
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Special live event monitoring
Monitor the performance, quality and integrity of your stream when the world is watching.
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Ad monitoring and matching
Ensure every ad, from pods to on-field placements to branded frames, is delivered, visible, and monetizable
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Video mobile automation
Test and monitor both app availability and in-app video performance on real mobile devices.
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Smart TV automation
Automate testing across all Smart TVs, including 4K DRM streams and apps.
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Frequently asked questions
How do you monitor video quality?
Witbe monitors video quality on real consumer devices: Smart TVs, mobiles, set-top boxes, and web browsers. Each device plays the actual stream while Witbe measures Quality Of Experience (QoE) metrics such as startup time, buffering, audio-video sync, and visual quality (MOS). The result: an exact picture of what your viewers experience, not simulated data. Witbe can monitor any video service: Live TV, VoD, cloud DVR, Replay TV, self-care portals, EPGs, and apps like Netflix and Disney+.
How can I track streaming service performance?
Smartgate, Witbe’s observability platform, collects all KPIs from your tests and displays them in real time. You can monitor availability, latency, bitrate stability, and error rates, plus set thresholds for automatic alerts whenever performance drops.
What is QoE monitoring?
QoE (Quality of Experience) monitoring measures how well your video service performs from the viewer’s perspective. Witbe’s approach combines technical KPIs with perceptual analysis, showing not only that a stream works, but that it looks and feels right to the end user.
Can I confirm and debug issues remotely?
Yes. With the Remote Eye Controller (REC), you can instantly view the device feed and collaborate across teams.
Can I monitor OTT apps remotely?
Yes. Using Witbe’s Remote Eye Controller (REC), teams can access and monitor OTT apps like Netflix, Disney+, or Amazon Prime Video on real devices worldwide. The REC provides live video feeds, screenshots, and playback proof for instant troubleshooting.
Can I monitor multiple regions simultaneously?
Yes. Deploy Witbox in any market or use Witbe datacenters to monitor services worldwide.
How can I create monitoring tests quickly?
With AI-assisted test creation, you can use Witbe Agentic AI or ready-to-use templates to deploy scenarios faster than ever without coding expertise.
How are alerts and reports delivered?
Whenever an issue occurs, Smartgate sends instant alerts by email, Slack, or push notification. Each alert includes KPIs, logs, and a video recording of the problem for rapid verification and root-cause analysis.